Consumer Information
This section provides important information for clients and families receiving services from Remarkable Abilities Collaborative. Here, you will find details on accessing records, complaint processes, and regulatory oversight.
Clients may request access to their clinical records by submitting a written request to Remarkable Abilities Collaborative. Requests can be made via email or in writing and must include sufficient information to verify identity.
Record requests are processed in accordance with HIPAA and Texas mental health records laws. Administrative charges may apply.
📧 Email: admin@remarkableabilities.com
📞 (936)-228-9873
Clients may contact the Texas Behavioral Health Executive Council for information about provider licensure or to file a complaint:
🌐 https://bhec.texas.gov/contact-us/
📞 (512) 305-7700
Clients may submit a consumer complaint to the Office of the Texas Attorney General – Consumer Protection Division if they believe a business or provider has engaged in unfair or deceptive practices.
Texas Office of the Attorney General – Consumer Protection
🌐 https://www.texasattorneygeneral.gov/consumer-protection
📞 (800) 621-0508
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If cost has prevented you from seeking support, we may be able to help. Reduced-cost services are available for qualifying clients.
Reduced-cost openings are limited and based on availability.